REFUND and EXCHANGE POLICY

Refunds require the production of either the original register receipt or other adequate proof of purchase.

Change of Mind

Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the goods cheaper elsewhere. We recommend you carefully preview any orders before adding them to your shopping cart and proceeding with your order.

Returns are not available for items of clothing and underwear where hygiene is an issue.

To be accepted for return goods must be unworn, unopened, unused and in original condition

Consumer Guarantees and Your Rights Under the Australian Consumer Law

All goods sold in Australia come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Refunds

Refunds will be made via the method of payment used to make the online purchase. Refunds will normally be processed within seven (7) days.